In the last few months (last quarter) they received 247 complaints to only 5 praises. A complaint is one to the District Manager in writing not a verbal complaint, written complaint/letter to your personal adviser or unofficial complaint made online in form of feedback.
If this figure included verbal complaints and complaints to your personal adviser then it would be much higher.
98% of Jobcentre Plus formal feedback are complaints(1 post) (1 voice) |
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Flexible New Deal
Key MasterPosted 11 months ago #
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